We proactively monitored all the Critical Device and Services in our clients’ environments, after setting appropriate thresholds. Our monitoring systems will help you ensure that your network devices are running properly at all times. Your network servers are the backbones that support your critical applications, like users’ security, network access, users’ files, databases, e-mail, network components, Internet and web access and your file and terminal servers. Accore Technology Services utilize network monitoring tools for providing proactive alerting of problems that can affect the normal operation of critical devices and services in your organization that can positively impact your uptime. ATS can capture and receive early warnings about problems that occur—such as improper hardware initialization, hardware failures, and chassis intrusion—allowing us to intervene before it turns to disaster. System events are captured to help troubleshoot regardless of the power state.

Our Monitoring System is configured to automatically restart Critical Services, should they fail. It is also set automatically to create Trouble Tickets in our Help Desk Systems for critical alerts, or when the restart of Critical Services has failed. Our monitoring tools work 24 hours a day, 7 days a week, and 365 days a year, never get sick, come in late, or take a day off. Our monitoring systems catch problems before they cause outages. We basically monitor virtually every Windows and many other operating systems' events and third party software events like Virus Alerts, and Update of service pack alerting. Our Help Desk Technicians actively manage both our Monitoring System Console, as well as our Helpdesk Service Board.

Our network monitoring includes:

• Memory Utilization and Available Memory
• Disk Space Utilization and Available Disk Space
• CPU Load 
• Paging File Utilization and Available Paging File 
• Print Spooler Service 
• Printing Events 
• DHCP Service and Events 
• IIS Service and Events 
• DNS Service and Events 
• RRAS Services and Events 
• Terminal Service and Events 
• SQL Services and Events 
• Information Security Events 
• Critical System Events 
• Uninterruptible Power Supply Events 
• Backup Events 
• WMI Monitoring 
• Syslog Monitoring 
• SNMP Monitoring 
• Exchange Information Store Service has stopped 
• VPN Connection has dropped 
• Website or Web Server is down 
• Alerting — Email/Text Page/Pager